Terms of service.

The agreement between you and Ryan Dunn LLC (doing business as DealStringer) when you subscribe to The File.

These Terms of Service ("Terms") govern your access to and use of the DealStringer service operated by Ryan Dunn LLC, an Ohio limited liability company doing business as DealStringer ("DealStringer," "we," "us," or "our"). Please read these Terms carefully.

§ 01Acceptance of Terms

By clicking "I Agree," subscribing to DealStringer, creating an account, accessing The File (as defined below), or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (incorporated by reference). If you do not agree, do not access or use the Service.

If you are accepting these Terms on behalf of an organization, you represent and warrant that you have authority to bind that organization, and "you" refers to both you individually and that organization.

§ 02Description of the Service

DealStringer is a business-to-business subscription service providing sales research and business intelligence (the "Service"). The Service includes:

• A curated email newsletter ("The File") delivering business development information, contact research, account intelligence, and sample outreach drafts
• An intake form ("The Brief") used to define each subscriber's research parameters
• Related software, websites, and tools

Delivery. The File is generally delivered on U.S. business days at approximately 06:30 Eastern Time. Delivery times are estimates only. We may delay, modify, skip, or temporarily suspend delivery due to scheduled maintenance, holidays, vendor outages, editorial review, abuse prevention, data quality concerns, or Force Majeure Events (as defined in Section 15). If we suspend regular delivery for more than five consecutive business days during a paid term for reasons within our reasonable control, you may request a pro-rata service credit toward your next billing period by contacting desk@dealstringer.com within 30 days.

Sample Outreach Drafts. The Service may include suggested or sample outreach copy. Samples are illustrative only and not finished communications. You are solely responsible for reviewing, editing, personalizing, and verifying the legal compliance of any outreach you send.

Scope. DealStringer provides research and information only. We are not your employer, agent, or representative. We do not send communications on your behalf. We do not provide legal, compliance, marketing, financial, or sales advice.

§ 03Eligibility and Accounts

You must be at least 18 years old and have authority to enter into binding contracts to use the Service. The Service is offered solely for business-to-business use. By subscribing, you represent that you are using the Service for legitimate business purposes and not as a consumer.

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Maintaining control of the email address associated with your account
• All activity occurring under your account
• Ensuring only authorized users access the Service

You agree to provide accurate registration and billing information and to keep it current.

§ 04Subscriptions, Billing, and Renewals

Subscription Plans. DealStringer is offered on a paid subscription basis. Plans, features, pricing, and usage limits are described on our pricing page and may be updated from time to time in accordance with these Terms.

Automatic Renewal, Important Notice.

Renewal Reminders. For annual subscriptions, we will email you a reminder of the upcoming renewal at least 15 days before the renewal date. The reminder will identify the renewal date, the amount to be charged, and instructions for canceling.

Cancellation. You may cancel at any time through your subscription management portal or by emailing desk@dealstringer.com from the email address associated with your account. Cancellation stops future renewals. See our Cancellation Policy for details.

Payment Processing. Payments are processed by Stripe. We do not store full payment card information.

Taxes. Listed prices exclude applicable sales, use, value-added, or other taxes, duties, or governmental assessments, which are your responsibility.

Failed Payments. If a payment fails, we may retry the payment method on file. Continued failure may result in suspension or termination of access.

Refunds. Except as required by law or as expressly provided in our Cancellation Policy or Section 2 (service credits for extended outages), DealStringer does not provide prorated or partial refunds. Subscribers in jurisdictions with mandatory consumer refund laws retain all rights available under those laws.

Price Changes. We may change subscription pricing prospectively upon at least 30 days' prior written notice. Price changes apply only to billing periods beginning after the notice period. If you do not agree to a price change, your sole remedy is to cancel before the new price takes effect.

§ 05Intellectual Property and License

Our IP. The Service, including The File, the website, software, workflows, editorial methodology, sample outreach content, branding, trade dress, and all related intellectual property are owned by Ryan Dunn LLC or its licensors and are protected by applicable intellectual property laws.

License to You. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service and the contents of The File solely for your organization's internal business development and sales purposes during an active subscription term. Access rights are licensed by seat, inbox, organization, or subscription tier as applicable. Internal forwarding within your organization is permitted but does not expand the number of authorized seats.

Restrictions. You may not:

• Redistribute, resell, sublicense, or share The File outside your organization
• Publish or publicly display the contents of The File
• Use the Service or its outputs to train artificial intelligence or machine learning models intended for use outside your organization
• Reverse engineer, decompile, or attempt to derive source code from the Service
• Scrape, bulk download, benchmark, or systematically archive the contents of The File
• Build or support a product or service that competes with DealStringer using DealStringer content
• Use automated tools or bots to access the Service without our prior written permission
• Use the Service in violation of applicable law

Cure Period. For non-material breaches of this Section 5, we will provide written notice and a 10-business-day cure period before suspending or terminating your license, except in cases of willful infringement, intellectual property theft, or other conduct causing immediate material harm, where suspension may be immediate.

Feedback. If you provide feedback or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction.

§ 06Acceptable Use and Compliance

Your Compliance Obligations. You agree to use DealStringer only in compliance with all applicable laws, including the CAN-SPAM Act, the TCPA, applicable Do-Not-Call regulations, GDPR and UK GDPR where applicable, CCPA and other U.S. state privacy laws, and applicable anti-harassment, anti-discrimination, and consumer protection laws.

Your Responsibility for Outreach. Because the Service provides research and information only and we do not send communications on your behalf, you are solely responsible for any email, phone call, text message, LinkedIn message, or other outreach you initiate using information from the Service, including:

• Reviewing and verifying all information before relying on it
• Determining whether you have a lawful basis to contact each recipient
• Including legally required notices, opt-out mechanisms, sender identification, and physical postal addresses
• Compliance with all applicable outreach, privacy, and marketing laws
• Ensuring your communications are accurate and lawful

Prohibited Uses. You agree not to:

• Send unlawful unsolicited communications
• Harass, defame, threaten, or intimidate individuals identified through the Service
• Use the Service to violate employment, privacy, or intellectual property rights
• Use the Service for consumer credit decisions, employment eligibility, tenant screening, insurance eligibility, or other purposes governed by the Fair Credit Reporting Act ("FCRA"), DealStringer is not a "consumer reporting agency" and The File is not a "consumer report" under the FCRA
• Use the Service to make automated decisions about individuals that produce legal or similarly significant effects
• Interfere with or disrupt the Service or its infrastructure
• Attempt to access unauthorized areas of the Service

Violation of this section may result in suspension or termination as described in Section 10.

§ 07Data Sources and Service Standards

Sources. The Service incorporates information from public records, licensed data vendors, third-party providers, automated systems, and AI-assisted research tools. Sources include public corporate filings, press releases, company websites, RFP postings, publicly available professional profiles (in compliance with applicable terms of service), and licensed business contact databases.

Quality Commitment. We use commercially reasonable efforts to provide accurate, current, and useful business intelligence. No business intelligence service can guarantee perfect accuracy, and information may become outdated between updates.

Your Verification Responsibility. You acknowledge that:

• Contact information, role information, and trigger events change frequently
• AI-assisted research outputs may contain errors or omissions
• You will independently review and verify information before relying on or acting upon it
• You will not rely on the Service as the sole basis for material business decisions

Disclaimers. EXCEPT FOR THE EXPRESS COMMITMENTS IN THESE TERMS AND AS REQUIRED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, RYAN DUNN LLC DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NOTHING IN THIS SECTION LIMITS LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

§ 08Limitation of Liability

Excluded Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Liability Cap. EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL SUBSCRIPTION FEES PAID BY YOU TO DEALSTRINGER DURING THE TWELVE MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE THOUSAND U.S. DOLLARS ($1,000).

Carve-outs. The exclusions and cap in this Section 8 do not apply to:

• Your indemnification obligations under Section 9
• Either party's breach of confidentiality obligations
• Either party's gross negligence, willful misconduct, or fraud
• Either party's violation of applicable law, including data protection law
• Either party's IP indemnification obligations under Section 9
• Any liability that cannot be excluded or limited under applicable law

Acknowledgment. YOU ACKNOWLEDGE THAT THE LIMITATIONS IN THIS SECTION ARE A MATERIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES AND THAT THE PRICING OF THE SERVICE REFLECTS THESE LIMITATIONS.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

§ 09Mutual Indemnification

Your Indemnification of Us. You agree to indemnify, defend, and hold harmless Ryan Dunn LLC and its officers, employees, affiliates, contractors, and licensors from any third-party claims, demands, actions, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service in violation of these Terms or applicable law
• Your outreach activities, including communications you send
• Your violation of applicable privacy, marketing, or consumer protection laws
• Your misuse of information surfaced through the Service

Your indemnification obligation does not extend to claims arising from material inaccuracies in the Service that we knew or should have known were inaccurate at the time of delivery.

Our Indemnification of You. We agree to indemnify, defend, and hold you harmless from any third-party claim alleging that your authorized use of the Service infringes a third party's U.S. patent, copyright, or trademark, or misappropriates a third party's trade secret. This obligation does not apply to claims arising from:

• Your modifications to Service outputs
• Your combination of Service outputs with other materials
• Your use of the Service in violation of these Terms
• Use after we have notified you to stop using affected material

Indemnification Process. The indemnified party will (a) promptly notify the indemnifying party of any claim, (b) give the indemnifying party sole control of the defense and settlement (provided no settlement requires the indemnified party to admit liability without consent), and (c) reasonably cooperate with the defense.

§ 10Suspension and Termination

Termination by You. You may terminate your subscription at any time pursuant to our Cancellation Policy.

Termination by Us for Cause. We may suspend or terminate your access immediately if:

• You materially breach these Terms and fail to cure within 10 business days of written notice (where the breach is curable)
• You engage in conduct that violates applicable law or creates documented, material legal risk to us
• We receive credible complaints regarding your use of the Service that, after reasonable investigation, we determine to be valid
• Required vendors or data providers revoke access to data necessary for your account

Termination for Convenience. We may discontinue the Service or terminate any subscription without cause upon 30 days' prior written notice. If we terminate without cause or discontinue the Service before the end of your paid term, we will provide a pro-rata refund of prepaid fees for the unused portion of the term.

Effect of Termination. Upon termination:

• Your right to use the Service ends
• We will handle your data in accordance with the Privacy Policy and Cancellation Policy
• Sections 5 (ownership), 7, 8, 9, 11, 12, 14, and 16 survive termination

§ 11Dispute Resolution, Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH DEALSTRINGER AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.

Informal Resolution. Before initiating arbitration, the parties agree to attempt to resolve any dispute informally for at least 30 days. To begin, send written notice to legal@dealstringer.com describing the dispute and the relief sought.

Binding Arbitration. If informal resolution fails, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. Arbitration will be conducted in Franklin County, Ohio, or by videoconference at the subscriber's election. The arbitrator's decision will be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. YOU AND DEALSTRINGER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Exceptions. This Section 11 does not apply to:

• Actions for injunctive relief to protect intellectual property
• Small claims court actions for disputes within that court's jurisdiction
• Any claim that cannot be arbitrated as a matter of law

30-Day Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to legal@dealstringer.com within 30 days of first accepting these Terms. The notice must include your name, account email, and a clear statement that you opt out of arbitration. Opting out will not affect any other provision of these Terms.

Severability of Arbitration Provisions. If the class action waiver is found unenforceable, the entire arbitration agreement in this Section 11 will be void, and disputes will proceed under Section 12.

§ 12Governing Law and Venue

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to Section 11 (Arbitration), any action not subject to arbitration shall be brought exclusively in the state or federal courts located in Franklin County, Ohio, and each party consents to the jurisdiction and venue of those courts.

§ 13Changes to These Terms

We may update these Terms from time to time.

Non-Material Changes. We may make non-material changes (clarifications, typographical fixes, formatting updates) at any time by posting the revised Terms with an updated "Last Updated" date.

Material Changes. For material changes, including changes to fees, dispute resolution, liability, or your core rights, we will provide at least 30 days' advance notice by email to your registered address and through the Service. Material changes will require your affirmative acceptance (e.g., by clicking "I Agree") before they take effect for you. If you do not accept the material change, you may cancel your subscription before the effective date and receive a pro-rata refund of prepaid fees for the unused portion of the term.

§ 14Notices

Notices to You. We may provide notices by email to the address associated with your account or by posting in the Service.

Notices to Us. Legal notices must be sent to:

Notice is effective upon receipt.

§ 15Force Majeure

Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by a "Force Majeure Event," meaning circumstances beyond the party's reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, governmental action, labor disputes, internet or telecommunications outages, third-party service provider failures, denial-of-service attacks, or other similar events.

§ 16General Provisions

Entire Agreement. These Terms, together with the Privacy Policy, Cancellation Policy, and any order forms or written agreements between the parties, constitute the entire agreement and supersede all prior or contemporaneous agreements, representations, and understandings regarding the Service.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable or, if it cannot be modified, severed. All other provisions remain in full force and effect.

No Waiver. Failure to enforce any provision is not a waiver of future enforcement.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law, with notice to you.

Independent Contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, or employment relationship.

No Third-Party Beneficiaries. There are no third-party beneficiaries to these Terms.

Headings. Section headings are for convenience only and have no substantive effect.

Export Compliance. You will comply with all U.S. export control and economic sanctions laws.

U.S. Government Users. If you are a U.S. government entity, the Service is provided as a "Commercial Item" under FAR 2.101.

§ 17Contact